Privacy policy
Last updated: March 17, 2026
IAWE CO operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). IAWE CO is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify you or be reasonably linked to you. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
- Contact details, including your name, address, billing address, shipping address, phone number, and email address.
- Financial information, including payment card information, transaction details, form of payment, payment confirmation, and other payment-related details.
- Account information, including your username, password, preferences, and settings.
- Transaction information, including the items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.
- Communications with us, including information you provide when contacting customer support.
- Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
- Usage information, including information about how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
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Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
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Automatically through the Services, including from your device when you use our products or services or visit our website, and through cookies and similar technologies.
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From our service providers, including when they enable certain technologies or process your personal information on our behalf.
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From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:
To provide, tailor, and improve the Services
We use your personal information to provide the Services, including to process payments, fulfill orders, remember your preferences, send account-related notifications, process returns and refunds, manage your account, arrange shipping, and improve your shopping experience.
Marketing and advertising
We may use your personal information for marketing and promotional purposes, such as sending communications by email or displaying advertisements related to our products or services, subject to applicable law.
Security and fraud prevention
We use personal information to authenticate accounts, provide a secure shopping experience, detect and investigate suspicious, fraudulent, or malicious activity, and protect our business and users.
Communicating with you
We use your personal information to respond to questions, provide customer support, and maintain our relationship with you.
Legal reasons
We may use your personal information to comply with applicable law, respond to valid legal requests, enforce our policies, or protect our rights and the rights of others.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy, including:
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With Shopify, service providers, and third parties who perform services on our behalf, such as payment processing, shipping, customer support, cloud storage, data analytics, and IT management.
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With business and marketing partners who help us provide advertising or promotional services, subject to applicable law.
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When you request or direct us to share information with third parties, such as in connection with shipping, social media features, or login integrations.
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With affiliates or within our corporate group, where applicable.
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In connection with a business transaction such as a merger, acquisition, restructuring, or bankruptcy.
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To comply with applicable legal obligations or lawful requests from public authorities.
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To protect or defend the Services, our rights, and the rights of our users or others.
We do not sell your personal information in the ordinary course of operating our business.
Relationship with Shopify
Our Services are hosted by Shopify, which may collect and process personal information about your access to and use of the Services in order to provide and improve its platform and related services. Information you submit through the Services may be transmitted to and shared with Shopify and relevant third parties as necessary to operate the store and provide services.
Third-Party Websites and Links
The Services may contain links to third-party websites or platforms. If you access third-party websites, you should review their privacy and security policies and terms independently. We are not responsible for the privacy, security, accuracy, or reliability of third-party websites or services.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in the applicable jurisdiction. If you believe that a child has provided us with personal information, please contact us so that we can review and delete it where appropriate.
Security and Retention of Your Information
No system is completely secure, and we cannot guarantee absolute security. We recommend that you do not use insecure channels to send sensitive or confidential information.
We retain your personal information for as long as necessary to provide the Services, maintain your account, comply with legal obligations, resolve disputes, and enforce our policies.
Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information, subject to applicable law. These rights may include:
- the right to access personal information we hold about you;
- the right to request correction of inaccurate personal information;
- the right to request deletion of personal information;
- the right to request restriction of processing in certain circumstances;
- the right to object to certain uses of personal information;
- the right to request a copy of your personal information, where applicable.
If you would like to exercise any applicable rights, please contact us using the contact details below.
We may need to verify your identity before processing certain requests. We will not discriminate against you for exercising any rights available under applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the details below. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority or other relevant supervisory authority.
International Transfers
Your personal information may be transferred to, stored, or processed in countries outside the country in which you reside, depending on the technologies and service providers used to operate our business. Where required by law, we take reasonable steps to protect your personal information in connection with such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, operational needs, legal requirements, or regulatory obligations. We will post the updated version on this page and revise the “Last updated” date when appropriate.